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FAQ

About MoneyTap

What is MoneyTap?

Which banks have you partnered with?

Can I take the money in cash and spend it on whatever I want? How?

Do I have to pay interest? Is it high?

How can I use MoneyTap for shopping?

Can I use MoneyTap for any other purpose?

What if I don’t need the funds right now?

Is there a rewards program linked to my card?

Process

How do I apply for MoneyTap? Is it simple?

Once I download the app, how much time will it take to complete the application?

Will I get an approval even if I apply on a holiday or beyond banking hours?

Once I am approved on the mobile app, can my application be rejected later?

Can I Change/Cancel my request?

How do I pay back?

Can I schedule/setup auto-debit from my bank?

How can I reschedule or change/postpone my EMI date? Is it possible?

What happens if I don’t pay back?

How is the borrowing limit decided?

Will my borrowing limit change under any circumstance?

Is having MoneyTap good or bad for my credit score?

Is there a chance that it my borrowing limit might be revoked?

Is it necessary to download the MoneyTap app to apply for it?

How do I know if my application is approved?

Eligibility

Who is eligible to apply for MoneyTap?

What are the documents required for applying for MoneyTap?

What documents should I keep ready for the KYC after approval on the app?

Do I need to open a Savings/Current account with Partner Bank for using MoneyTap?

Will you be contacting my employers?

Fees

What are the fees and interest charges I have to pay? Why should I pay them? Are there hidden fees?

How does tenure affect the total interest I have to pay?

What happens if I miss the payment on the due date?

Will I be charged extra if I use my card overseas?

Security

Is it safe to apply for MoneyTap online?

You ask for internet banking details. How safe is it? Should I share my bank's credentials?

What security measures do you employ?

How do I know my account transaction and payment details?

What if I uninstall the app or buy a new phone?

What if I change my SIM?

Support

What if I get stuck and my app shuts down before the completion of the application on the app? Do I have to restart the process?

How do I update/change my mailing address, mobile number or e-mail ID registered under my MoneyTap account?

Whom should I contact for other queries?

What type of phones do you support? What if I have a Nokia/Microsoft/i-Phone?

When will you support i-Phone or Windows Phone or Blackberry?

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MWYN Tech Private Limited

CIN: U72200KA2015PTC083534
Address: G-405,4th Floor - Gamma Block, Sigma Soft Tech Park Varthur, Kodi Whitefield Post, Bangalore - 560066

Terms & Conditions

Make the Move

What are you waiting for?

Download Freo

MWYN Tech Private Limited

CIN: U72200KA2015PTC083534
Address: G-405,4th Floor - Gamma Block, Sigma Soft Tech Park Varthur, Kodi Whitefield Post, Bangalore - 560066

Terms & Conditions

Make the Move

What are you waiting for?

Download Freo

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MWYN Tech Private Limited

CIN: U72200KA2015PTC083534
Address: G-405,4th Floor - Gamma Block, Sigma Soft Tech Park Varthur, Kodi Whitefield Post, Bangalore - 560066

Terms & Conditions