How to Change Mobile Number in Bank Account? (Online and Offline)

Keeping your contact details updated with your bank is essential for safe and smooth banking. Your registered mobile number plays a key role in transactions, alerts, and OTP-based verification. To avoid disruptions and ensure secure access to your account, it is important to keep your mobile number up to date. This guide explains how to update.

Ways to change the mobile number in the bank account

Keeping your bank account information up-to-date, especially your phone number, is crucial. It ensures you receive important notifications and can access secure features like two-factor authentication. Whether you're new to online banking or a seasoned user, this guide will walk you through the answer to how to change your bank account number and the common methods to update your phone number with most Indian banks.

Here are the 4 ways how to change mobile number in bank account

• How to change mobile number in bank account online?

  Change bank account mobile number by following the below steps, please note for different banks steps might have some slight moderations.

  Step 1: Log in to your online banking account

  Visit your bank’s official website and sign in using your user ID and password to access your account securely.

  Step 2: Navigate to your profile settings or account details section

  Once logged in, navigate to the Profile, Settings, or Account Details section where personal information is managed.

  Step 3: Find the option to change your registered phone number

  In the account settings or profile management section, look for an option labeled “Update Mobile Number,” “Change Phone Number,” or “Edit Contact Details.” Select this option to proceed with updating your registered phone number.

  Step 4: Verify the update with a one-time password (OTP) sent to your existing number

  After entering your new phone number, the bank will send a one-time password (OTP) to your currently registered mobile number for security verification. Enter the OTP in the required field to confirm and complete the update process successfully.

  How to change mobile number in bank account through Mobile Banking App?

  Change bank account mobile number through Mobile Banking App by following the below steps, please note for different banks steps might have some slight moderations.

  Step 1: Open the Mobile Banking App

  Launch your bank’s official mobile app and sign in using your login credentials, such as your mPIN, password, or biometric authentication.

  Step 2: Go to Account Settings

  Navigate to the Profile, Account Settings, or Personal Details section within the app.

  Step 3: Choose Mobile Number Update

  Select the option to change or update your registered mobile number and enter the new phone number you wish to link.

  Step 4: Authenticate the Request

  For security verification, an OTP will be sent to your existing registered mobile number. Enter the OTP to confirm your identity.

  Step 5: Submit and Confirm

  Once verified, submit the request. Your mobile number update will be processed, and a confirmation notification will be sent upon successful completion.

• How to Change the Mobile Number by Visiting ATM?

  Understand the process of how to change mobile number in bank account through an ATM and follow the steps below

  Step 1: Visit Your Bank’s ATM

  Go to an ATM operated by your bank and insert your debit card to begin the process.

  Step 2: Authenticate and Access Services Menu

  Enter your ATM PIN, then navigate to options such as Services, Registration, or More Transactions.

  Step 3: Select Mobile Number Update Option

  Choose Mobile Number Registration or Update Mobile Number from the available menu..

  Step 4: Enter the New Mobile Number

  Carefully input your new mobile number as prompted and re-enter it to confirm accuracy.

  Step 5: Verify and Activate the Change

  You may receive OTPs on both your old and new mobile numbers. In some cases, you’ll need to send a confirmation SMS in a prescribed format within a given time to finalize the update.

• How to Change Indian Bank Mobile Number by Visiting Branch?

  People who prefer one-on-one interactions can visit their nearby banks during operating hours.

  Step 1: Collect Necessary Documents

  Keep valid identity proof (such as Aadhaar, PAN, or Passport) and address proof (utility bill, rent agreement, or official document) ready before visiting the branch.

  Step 2: Obtain the Relevant Request Form

  Request a Mobile Number Update or KYC Modification form from the bank counter or help desk.

  Step 3: Complete and Submit the Application

  Fill in the required details carefully, including your account information, existing mobile number, and the new number. Submit the form along with self-attested copies of the supporting documents.

Conclusion

An updated mobile number linked to your bank account is crucial for several reasons. It ensures you receive timely transaction notifications, helping you monitor your account activity in real time. This can be essential for identifying unauthorised transactions or potential fraud, allowing you to act quickly. An updated mobile number also facilitates seamless communication with your bank, ensuring you receive important updates, alerts, and verification codes for online banking transactions. It also simplifies the process of resetting passwords and accessing customer support. Keeping your mobile number current with your bank is a key aspect of maintaining the security and efficiency of your banking experience.

FAQs

1. Can I Change My Mobile Number Without Visiting the Bank Branch?

Yes, many banks allow customers to update their mobile number through internet banking, mobile banking apps, or ATMs. However, some banks still require a written request or in-person verification at the branch for security purposes.

2. How Long Does It Take to Update the Mobile Number?

The update process usually takes anywhere from a few hours to 2–3 working days, depending on the bank’s procedure. Online updates are often processed faster than branch requests.

3. Will I Get a Confirmation After Updating My Mobile Number?

Yes, most banks send a confirmation message or email once your new mobile number is successfully updated. If you do not receive any confirmation, you should contact your bank’s customer support.

4. What Should I Do If My Request Is Rejected?

If your request is rejected due to incorrect details or verification issues, contact your bank’s customer care or visit the branch. They may ask you to resubmit the request with correct information or additional documents.