What is KYC in Banking? A Comprehensive Guide

Have you ever wondered about the steps involved in opening a bank account? One important part of this process is KYC, which stands for Know Your Customer. KYC helps banks verify the identity of their customers. This verification process helps to keep the banking system secure and transparent. By checking customer information, KYC helps to prevent fraud, money laundering, and other illegal activities. Let's take a closer look at KYC and how it works.

What Is KYC In Banking?

In the banking world, KYC refers to the process of verifying a customer's address and identity before they can use the bank's financial services. This verification helps banks establish who you are and where you live based on the documents you provide.

There are 4 main ways banks perform KYC:

1. Aadhaar-based eKYC

   This method uses electronic verification through your Aadhaar card, allowing for a remote and paperless process.

2. Video KYC

   This is a completely online process for verifying your identity. You'll participate in a video call, either with or without assistance, where an agent will review and verify your documents.

3. Digital KYC

   This verification method uses live photographs and scans of Officially Valid Documents (OVDs) submitted online. These documents are checked against official records with the added layer of location verification through geotagging. You can also access your KYC status online for future reference.

4. In-person Verification (IPV)

   This traditional method requires you to visit the bank in person and submit your KYC documents.

Importance Of KYC

KYC is important in banking and other financial institutions, because KYC helps them to:

1. Prevent Fraud: KYC verifies customer identities, making it harder for criminals to launder money or commit other financial crimes.

2. Improve Security: Strong KYC procedures make banking transactions safer, giving both customers and regulators more confidence.

3. Follow Regulations: KYC compliance isn't optional; it's a legal requirement that helps banks fight financial crime.

4. Builds Trust: KYC helps banks and customers trust each other. Customers know their bank is committed to protecting their interests and keeping the financial system secure.

5. Increases Accountability: KYC helps ensure people are responsible for their financial activities, encouraging transparency within the banking system.

When do you need to fill up KYC Form?

As a customer, you need to fill up the Know Your Customer (KYC) Form when you want to:

• Invest in mutual funds
• Open a bank account
• Request for financial planning services through a registered board
• Apply for a credit card, personal loan, home loan or any kind of a loan
• Change the signatories, beneficial owners, etc. on your accounts

Documents Needed for KYC In Banking

1. For Individuals:

   To verify your identity and address, you'll need to provide one document from each category:

   1. Proof of Identity: Passport, Voter ID, Driver's License, Aadhar Card, NREGA Card, or any government-issued photo ID.

   2. Proof of Address: Utility bill (electricity, water, etc.), bank statement, rental agreement, property tax receipt, or any document with your current address issued by a recognised institution.

2. For Minors:

   If the minor is under 10 years old, the guardian operating the account will need to submit their own proof of identity and address documents.

   Minors who can operate the account independently will need to provide the same documents as regular individuals.

3. For Non-Resident Indians (NRIs):

   NRIs will need to submit:

   • Passport
   • Residence Visa Copy

   These documents must be attested by:

   • A foreign embassy or consulate
   • A notary public
   • An Indian embassy or consulate
   • An authorised official from a correspondent bank whose signature can be verified by your bank.

Please note: This list may vary depending on the bank performing the KYC verification. It's always best to check their specific requirements beforehand.

KYC Verification

It is a mandatory process of identifying and verifying the customer's identity when opening a bank account.

Step-by-Step Process for KYC Online Verification

The exact online KYC verification process might differ slightly depending on your chosen bank, but these are the general steps involved:

1. Select Your Desired Product: Banks offer various product options to suit your needs. You can choose from opening a new savings account, applying for a credit card, or getting a personal loan. Simply proceed with your application for the chosen product.
2. Fill Out Your Information: Provide your personal details in the online application form, including your name, address, date of birth, contact information, and occupation.
3. Upload Your Documents: The next step involves uploading the required documents. Make sure to provide all the necessary paperwork and follow any specific instructions given for each document.
4. Verification Process: After uploading the documents, the bank will verify them. This might involve:
   • Electronic Verification: The bank will electronically check your details against government databases linked to your Aadhaar or PAN card.
   • Optional Video KYC: Some banks might offer video KYC where you can connect virtually with a bank representative for real-time identity verification.
   • Liveness Check: During video KYC or through other means, the bank might perform a liveness check to confirm you're a real person. This might involve following instructions like blinking or moving your head.

5. Notification: The bank will let you know once your KYC verification is complete. This typically happens within a few business days.

Step-by-Step Process for KYC Offline Verification

Here's a breakdown of the steps involved in completing KYC offline:

1. Head to the Branch: Locate the nearest branch of the bank or financial institution that requires your KYC verification.
2. Prepare Your Documents: Make sure you have the originals and clear photocopies of all necessary identification documents.
3. Complete the KYC Form: Carefully fill out the provided KYC form with accurate and up-to-date information.
4. Submit for Verification: Hand over the completed KYC form and your document copies to a designated staff member for verification.
5. Verification Process: Allow the bank some time to verify the information you've provided alongside your documents.
6. Acknowledgement Receipt: Once verification is successful, you'll receive an acknowledgement receipt as proof.
7. Confirmation: The bank or institution will typically send you a confirmation once your KYC is complete.
8. Follow-Up (Optional): If you haven't received confirmation within a reasonable timeframe, feel free to follow up to check on any delays or potential issues.
9. Record Update: Double-check with the institution to ensure your details are accurately reflected in their system.

The Evolution of eKYC

Until a few years ago, applying for a loan was a challenge. Long bank queues, filling an endless number of documents, waiting for weeks and sometimes even months to hear a revert or status from the bank are now things of the past.

Because now, technology and digitalisation in the banking sector have made the whole process of applying for a loan extremely streamlined and simplified through eKYC. What is eKYC? The full form of eKYC is Electronic Know Your Customer and it is a process of getting your KYC done online. Paperless eKYC process has accelerated the process of loan approval and disbursal because the KYC procedure that used to take weeks, now takes just a few minutes.

eKYC vs oKYC vs CKYC

The key differences between eKYC vs oKYC vs CKYC are outlined below:

What are the benefits of e-KYC when applying for loans online?

• You won’t have to submit physical documents for loan approvals.
• e-KYC speeds up the loan process ensuring quick disbursal of loans.
• The verification process that used to take days now takes just a few minutes.
• Through eKYC, you can also link your Aadhaar Card to authenticate your identity through just one ID.

Paperless e-KYC has made the personal loan application process simpler and it has also reduced the time taken to sanction a loan to just a couple of days.

Freo is one of the leading online lending platforms that uses advanced technology to provide its customers with a hassle-free, automated personal loan online application and approval process.

Get instant personal loan approval of up to ₹ 5 Lakh with paperless eKYC process and minimal documentation from Freo. Apply now!

Frequently Asked Questions (FAQs)

1. What information is required for KYC?

   To complete KYC, you'll need to provide proof of identity (such as Aadhaar, passport) and proof of address (like utility bills or government-issued documents) to verify your identity.

2. Who ensures KYC compliance?

   Financial institutions, NBFCs, and other regulated entities are responsible for maintaining KYC compliance to uphold service integrity and prevent fraud.

3. Is KYC mandatory for bank accounts?

   Yes, KYC verification is mandatory for opening a bank account or conducting any financial transaction in India.

4. How does the KYC process work in a bank?

   The KYC process in banks involves collecting and verifying personal information and documents to confirm the identity of customers.

5. How can I complete KYC verification?

   You can complete KYC verification either online by submitting scanned copies of documents or offline by visiting a branch and filling out the KYC form.

6. What documents are required for KYC?

   KYC requires proof of identity, proof of address, and a recent photograph.

7. Can KYC be done online?

   Yes, you can complete KYC verification online by uploading scanned copies of the necessary documents.

8. How can I update my KYC details in the bank?

   To update your KYC details, visit your bank’s nearest branch with the necessary documents and fill out the KYC update form.

9. Is it possible to do KYC from home?

   Yes, you can complete KYC verification from home by uploading the required documents on your bank’s website or mobile app.

10. What happens if KYC is not completed for a bank account?

    If KYC is not completed, your bank account may be frozen or restricted for further transactions as per regulatory guidelines.

11. What are the stages of KYC?

    The 5 stages of KYC include Customer Acceptance Policy, Customer Identification Procedures, Monitoring of Transactions, Risk Management, and Review of KYC Policies.

12. Can KYC be done at any bank?

    KYC verification must be completed with the bank where you are opening an account or conducting a financial transaction.

13. Can KYC be done at any branch of my bank?

    Yes, you can complete KYC verification at any branch of the bank where you hold an account.