How to Change Mobile Number in Bank Account

It is crucial to keep your contact details up to date with your bank for secure and efficient banking. Your mobile number is particularly important for any financial transactions. Ensuring that your registered phone number is accurate is essential. You should update your bank account with the correct mobile number as the bank will send you an OTP to confirm your identity. This article provides instructions on how to update the phone number linked to an Indian bank account and how to associate your mobile number with your bank account.

Ways to change the mobile number in the bank account

Keeping your bank account information up-to-date, especially your phone number, is crucial. It ensures you receive important notifications and can access secure features like two-factor authentication. Whether you're new to online banking or a seasoned user, this guide will walk you through the answer to how to change your bank account number and the common methods to update your phone number with most Indian banks.

Here are the 3 ways how to change mobile number in bank account

• Online Banking/ Mobile Banking App:

  Change bank account mobile number by following the below steps, please note for different banks steps might have some slight moderations.

  • Log in to your online banking account/ Mobile banking app.
  • Navigate to your profile settings or account details section.
  • Find the option to change your registered phone number.
  • Verify the update with a one-time password (OTP) sent to your existing number.

• ATM:

  Understand the process of how to change mobile number in bank account through an ATM and follow the steps below

  • Insert your debit card and enter your PIN.
  • Look for a menu option related to ""Registrations"" or ""Settings.""
  • Find the option to update your mobile number.
  • You may need to enter your existing number for verification.
  • Carefully enter your new phone number and confirm it for accuracy.
  • Follow any on-screen instructions to complete the update.

• Branch Visit:

  People who prefer one-on-one interactions can visit their nearby banks during operating hours.

  • Prefer an in-person approach? Visit your local bank branch and speak to a customer service representative.
  • Explain your request to update your phone number.
  • The representative will guide you through the process, which may involve filling out a form and providing identification documents.

Importance of mobile number for your bank account

Here are some reasons why having an updated mobile number for your bank account is important:

• Security: Your mobile number is often used for two-factor authentication (2FA) and to send One-Time Passwords (OTPs) for every online transaction, providing an extra layer of security for your bank account. Two-factor authentication adds a critical security measure by requiring not just your password, but also a unique code sent to your mobile number, to access your account. This ensures that even someone who obtains your password cannot access your account without the OTP. Furthermore, OTPs are used to verify each transaction's legitimacy, protecting you from unauthorised access and fraudulent activities.
• Important notifications: Your bank may send you important notifications about your account activity, such as transaction alerts, balance updates, new services and fraud alerts.
• Seamless Online Banking Access: Many banks enable mobile banking app enrollment and verification using your registered mobile number. This simplifies the process of accessing your bank account and managing your finances on the go.
• Identity verification: Your mobile number plays a crucial role in verifying your identity when logging in or speaking with customer service representatives. When you attempt to access your online banking account, the bank often sends a verification code or OTP to your registered mobile number to confirm your identity. This step ensures that only you, as the account holder, can access your financial information, even if someone else knows your login credentials.
• Easy access to services: Many banking services, such as transaction alerts and account statements, can easily be checked with your mobile number linked.

An updated mobile number linked to your bank account is crucial for several reasons. It ensures you receive timely transaction notifications, helping you monitor your account activity in real time. This can be essential for identifying unauthorised transactions or potential fraud, allowing you to act quickly. An updated mobile number also facilitates seamless communication with your bank, ensuring you receive important updates, alerts, and verification codes for online banking transactions. It also simplifies the process of resetting passwords and accessing customer support. Keeping your mobile number current with your bank is a key aspect of maintaining the security and efficiency of your banking experience.

How do you change the mobile number linked to your Freo account?

You can change your mobile number by visiting Equitas Bank's net banking portal. You've to log in to Equitas' net banking page and register yourself as a new user, then follow these steps:

1. Log in to Equitas Small Finance Bank's net banking
2. On the home page, click on Service Request and then choose Assisted Services
3. Click on Change of mobile number (Indian mobile number)
4. Enter your new Indian mobile number in the respective field
5. Select the identification requirements documents which you can upload either Aadhaar, PAN or a valid Indian passport
6. Upload the document and confirm

Note:

• The new communication address will take 3 days to update. Only customers can change their mobile numbers online.
• For video verification issues or delays, please contact Equitas Bank's support team. You can call the Equitas toll-free number at 1800 103 1222 from 9 am to 6 pm on all banking days or email customerservice@equitasbank.com mentioning your concern.
• Once your number is updated through Equitas Bank's net banking, please write to us at hello@freosave.com with the acknowledgement received and the service request number from Equitas Small Finance Bank and your new registered mobile number.